Customer Rating:  
Summary: No support after warranty!
Comment: I purchased the Jabra BT250v about a year and a half ago. I liked the subtle looks and decided to buy it. However, it didn't work well with the radio/phone I was using so I put it away. After recently getting a new phone (and hearing that our state law is going to require "hands free" soon while driving), I decided to pair it with my new iphone.
The unit comes with a plastic (gell) ear piece that swivels to fit properly into your ear. When I swiveled the ear piece, the small plastic ring it attaches to cracked and fell apart in my hand. As the unit is otherwise like new, I called the manufacturer hoping for help. I expected them to replace the part or send a new unit considering it was basically unused. Instead, they insisted that once it is out of warranty they offer no service or repairs. I spoke with two managers who both insisted I should just throw it away. I even asked if I could send it in for repairs and pay the repair cost myself. I was again told "No, if the unit is out of warranty, there is no repair". I could better understand if the whole thing broke in half, but it appears to be a simple snap in ring. It really looks like a replaceable part. It was never dropped or abused. I paid over $100 for the unit and would have expected better support. Buyer be ware!
Customer Rating:
Summary: Decent
Comment: ive had it about a year now, the performance & sound quality are fine, but its big & ugly & the removeable rubber earpieces come off very easily. I've lost 2 of the earpieces and am lucky ive still got the 3rd. i thought the behind-the-ear feature would help the headset not fall off so i wouldnt lose it as easily, but its pretty bulky and inconvenient to position behind the ear so i just stick the rubber piece in my ear & then have this huge thing on the side of my face. i am going to get a much smaller bluetooth soon, without earpieces that come off so easily.
Customer Rating:
Summary: Reception Good, But Can Be Uncomfortable
Comment: The reception is good, but the product tends to get uncomfortable after a couple of hours. I'm very active and need a headset that can be worn all day.
Customer Rating:
Summary: Jabra BT250v: Not Bad At All
Comment: Reliable, which is primary for me. Some very slight static once in awhile, but certainly nothing that would prevent me from repeating my purchase. Fits nicely in/on my ear and very comfortable. For the cost of this headset, I'm very pleased with the value I've received.
Customer Rating:
Summary: Good, but not for all ears?
Comment: There's a lot to like about this headset. Big plus: sound quality is great, and it's loud enough (I'm hard of hearing, so that's a big deal.)
The chief drawback for me is that the earpiece part won't stay in my ear when worn "properly," wrapped around the ear. If I don't try to wrap it around, I can actually get it to stick in for a while, but obviously that doesn't last. So for me, it's not "hands-free" at all, as my right hand has to hold it in place. Not sure whether my ears are too big, too small, or just oddly shaped, but some adjustability would be welcome.
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![Jabra BT250v Bluetooth Headset with Vibrating Alert [Retail Packaged]](http://ecx.images-amazon.com/images/I/417EFN2ZZZL._SL160_.jpg)
